Students/companies must apply in writing for a refund. Inquiries can be made in email form to firstname.lastname@example.org
Only the original receipt will be accepted to qualify for a refund.
No refund will be given for books not in resale-able condition.
Registrants with confirmed applications who do not notify us of their cancellation and who do not attend the course is liable for the entire fee. (For OFA Level 1 and the safety training courses, 48-hour notice is required. For OFA Level 2 and 3; seven business days notice is required)
REFUNDS BEFORE COURSE START
If written request is received within 7 days of the date of registration OR if written request is received 30 calendar days or more before the course start date Metro Safety Training will retain an administration fee equal to a maximum of 10% of the tuition fee. For all other written requests received prior to course date Metro Safety Training will retain an administration fee equal to a maximum of 20% of the tuition fee.
REFUNDS AFTER COURSE START
No refund will be given after the course starts.
Courses are transferrable within 6 months of original course date. If you cannot make your course, the office must be notified 3 business days prior to course date. A $50 transfer fee will be applied to transfers of any OFA Level 2 or 3 course.