Workplace violence is a significant and growing concern, affecting the safety and well-being of employees across various industries. In British Columbia (BC), regulations are in place to help employers prevent violence and harassment in the workplace.

Let’s explore BC’s specific laws and strategies for employers to identify risk factors, develop prevention plans, and ensure a safe and healthy work environment for all employees.

Understanding BC’s Regulations On Workplace Violence

In BC, the Occupational Health and Safety Regulation (OHSR)  under WorkSafeBC outlines the legal requirements for employers to prevent and address workplace violence and harassment. Key sections of the OHSR relevant to workplace violence include:

  • Section 4.27defines workplace violence as any act in which a person is abused, threatened, intimidated, or assaulted in the course of their employment.
  • Section 4.28requires employers to conduct a risk assessment to identify potential hazards related to workplace violence.
  • Section 4.29mandates the implementation of procedures to eliminate or minimize the risk of violence.
  • Section 4.30specifies the need for employee education and training on recognizing, preventing, and responding to workplace violence.
  • Section 4.31emphasizes the importance of incident reporting and investigation.

Employers must comply with these regulations to create a safe and supportive work environment.

Identifying Risk Factors

Identifying risk factors is the first step in preventing workplace violence. Employers should conduct thorough risk assessments to pinpoint potential hazards. Consider the following strategies:

  1. Analyze Workplace Layout: Evaluate the physical layout of the workplace, including lighting, access control, and visibility. Ensure that areas where employees may be isolated or vulnerable are well-lit and secure.
  2. Review Job Roles: Identify positions at higher risk of encountering violence, such as those involving public interaction, handling cash, or working alone.
  3. Examine Past Incidents: Review records of previous incidents of violence or harassment to identify patterns and common factors.
  4. Consult Employees: Engage with employees to gather their input on potential risks and areas of concern. Employees often have valuable insights into the hazards they face daily.
  5. Consider External Factors: Assess external factors such as the neighbourhood crime rate and any external threats that could impact employee safety.

4 steps model to increase workplace safetyDeveloping Prevention Plans

Once risk factors are identified, employers should develop comprehensive prevention plans tailored to their specific workplace. Effective prevention plans include:

  1. Clear Policies and Procedures: Establish clear policies and procedures for preventing and addressing workplace violence.
  2. Employee Training: Provide regular training sessions on recognizing, preventing, and responding to workplace violence. Courses such as first aidlevel 2, confined space training, and fall arrest training in Vancouver, BC, can enhance employees’ preparedness.
  3. Incident Reporting Systems: Implement a robust system for reporting incidents of violence or harassment.
  4. Emergency Response Plans: Develop and regularly update emergency response plans for different types of violence-related incidents. Conduct drills to ensure employees are familiar with these procedures.
  5. Support Services: Offer support services such as counselling and debriefing sessions for employees affected by workplace violence.

Ensuring A Safe Work Environment

Male security guard looking at surveillance camera footage

Creating a safe work environment involves ongoing efforts and commitment from both employers and employees. Consider these strategies:

  1. Promote a Positive Workplace Culture: Foster a culture of respect, inclusivity, and support. Encourage open communication and teamwork.
  2. Provide Adequate Resources: Ensure that employees have access to necessary resources such as personal protective equipment (PPE), communication devices, and secure workstations.
  3. Monitor Employee Well-Being: Regularly check in with employees to monitor their well-being and address any concerns related to workplace violence or harassment.
  4. Leverage Technology: Use technology to enhance workplace safety. This can include security cameras, alarm systems, and mobile apps for reporting incidents.

Specific Training Programs

Metro Safety Training offers various programs to equip employees with the skills needed to maintain safety and respond effectively to incidents. Some key courses include:

  • OFA Level 1 Training:Basic first aid training for handling minor injuries and emergencies.
  • Occupational First Aid Level 2 Training: Advanced first aid training for more serious injuries and emergencies.
  • Confined Space Training: Essential for employees who work in confined spaces, addressing potential hazards and emergency procedures.
  • Fall Protectionand Inspection Training: Critical for employees working at heights, teaching them how to use fall protection equipment correctly and conducting safety inspections.

Metro Safety Training: Your Partner in Workplace Safety

Since 2008, Metro Safety Training has been a trusted provider of first aid and safety training in Coquitlam, BC. With a commitment to excellence, we offer a comprehensive range of courses designed to enhance workplace safety and ensure compliance with BC regulations.

Why Choose Metro Safety Training?

  • Expert Instructors: Courses are led by experienced professionals who provide practical knowledge and real-world insights.
  • Comprehensive Training: A wide range of courses ensures that all aspects of workplace safety are covered, from equipment operation to first aid.
  • Flexible Learning Options: Both in-person and online training options, like confined space training,are available, making it convenient for all employees to participate.
  • Customized Solutions: First aid training courses in Surreycan be tailored to meet the specific needs of your workforce, ensuring relevant and effective training.

Additional Strategies For Workplace Violence Prevention

6 Key departments in a threat assessment team

Enhancing Physical Security Measures

To further mitigate the risk of workplace violence, employers can enhance physical security measures. This includes:

  • Controlled Access: Implement controlled access points to restrict unauthorized entry. Use keycards or biometric systems to ensure that only authorized personnel can enter sensitive areas.
  • Surveillance Systems: Install surveillance cameras in strategic locations to monitor activity and deter potential perpetrators. Ensure that cameras cover entry and exit points, as well as areas where employees may be isolated.
  • Alarm Systems: Equip the workplace with alarm systems that can be activated in case of an emergency. Ensure that employees are trained on how to use these systems effectively.
  • Security Personnel: Consider employing security personnel to patrol the premises, especially in high-risk areas or during night shifts.

Paramedics in a training class learning emergency procedures.

Supporting Mental Health

Addressing mental health is a crucial aspect of preventing workplace violence. Employers should:

  • Provide Mental Health Resources: Offer resources such as employee assistance programs (EAPs), counselling services, and mental health hotlines. Flexible work arrangements, reasonable workloads, and regular breaks can contribute to better mental health.
  • Foster a Supportive Environment: Create a workplace culture where employees feel comfortable discussing mental health issues without fear of stigma or retaliation. Provide training to managers on how to support employees dealing with mental health challenges.

Encouraging A Proactive Approach

Employers should encourage a proactive approach to preventing workplace violence by:

  • Establishing a Violence Prevention Committee: Form a committee dedicated to addressing workplace violence. This committee can develop policies, conduct risk assessments, and oversee prevention efforts.
  • Regularly Reviewing Policies: Review and update workplace violence prevention policies regularly to ensure they remain effective and compliant with current regulations.
  • Engaging with Local Law Enforcement: Build relationships with local law enforcement agencies. They can provide valuable insights and support in developing and implementing violence prevention strategies.

Investing In Continuous Improvement

Workplace violence prevention is an ongoing process that requires continuous improvement. Employers should:

  • Evaluate Training Programs: Regularly evaluate the effectiveness of training programs. Gather feedback from employees and make necessary adjustments to improve the training experience.
  • Monitor Incident Reports: Continuously monitor incident reports to identify trends and areas for improvement. Use this data to refine prevention strategies and address emerging risks.
  • Encourage Employee Participation: Involve employees in the development and implementation of violence prevention initiatives. Their input can lead to more effective and practical solutions.

Doctor and paramedic standing with arms crossed.

Ensure your workplace is safe and compliant with BC’s regulations. Partner with us today for all workplace training courses, such as fall protection and confined space training.

Empower your workforce to handle emergencies confidently with our expert-led safety training programs in Vancouver, Surrey, and other cities in British Columbia. Contact us to learn more about our occupational first aid safety courses like OFA1 and 2 and how we can help you create a safe work environment for your employees!