Registration Information

REFUNDS

• Students/companies must apply in writing for a refund. Inquiries can be made in email form to admin@metrosafety.ca
• Only the original receipt will be accepted to qualify for a refund.
• No refund will be given for books.

CANCELLATION POLICY

Registrants with confirmed applications who do not notify us of their cancellation and who do not attend the course is liable for the entire fee.

OFA Level 1 (Basic) and all safety training courses, 72-hours’ notice is required in writing via email.

REFUNDS BEFORE COURSE START

If written request is received within 10 business days of the date of registration OR if written request is received 30 calendar days or more before the course start date Metro Safety Training will retain an administration fee equal to a maximum of 15% of the tuition fee.

REFUNDS AFTER COURSE START

No refund will be given after the course starts.

TRANSFERS

Courses are transferrable within 6 months of original course date. If you cannot make your course, the office must be notified 14 business days prior to course date. A $150 transfer fee will be applied to transfers of any OFA Level 2 (Intermediate) or 3 (Advanced) course. NO EXEPTIONS.