Effective Date: January 1, 2024
Metro Safety Training ("we", "us", or "our") is committed to protecting the privacy of our students, clients, and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information.
Information We Collect
- Personal Information: Name, email address, phone number, mailing address, and payment information when you register for courses or create an account.
- Employment Information: Employer name and workplace details when provided for corporate training registrations.
- Certification Records: Course completion data, certification numbers, and expiry dates as required by WorkSafeBC and Canadian Red Cross.
- Website Usage Data: IP address, browser type, pages visited, and cookies for analytics and site improvement.
How We Use Your Information
- Processing course registrations and payments
- Issuing certifications and maintaining training records
- Communicating course schedules, reminders, and updates
- Improving our website and training services
- Complying with WorkSafeBC and regulatory requirements
Cookies & Analytics
We use cookies and third-party analytics tools (such as Google Analytics) to understand how visitors use our website. You can disable cookies through your browser settings, though some site features may not function properly.
Third-Party Services
We may share your information with trusted third parties solely for the purpose of delivering our services, including payment processors, certification bodies (WorkSafeBC, Canadian Red Cross), and email communication platforms. We do not sell your personal information.
Data Retention & Security
We retain certification and training records as required by regulatory bodies. Personal information is stored securely and access is restricted to authorized personnel only.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. Note that certain records must be retained for regulatory compliance.
Contact Us
If you have questions about this Privacy Policy, please contact us at Info@metrosafety.ca or call 604-521-4227.